Legal

Welcome to the Nikuland Privacy Policy. Your privacy matters to us. This page outlines how we collect, use, and safeguard your personal data in line with the Australian Privacy Act and GDPR compliance. By using our services or visiting our site, you agree to this policy and the protections we offer.

Privacy Policy

Effective Date: [Jan 2025]

NIKULAND (“we,” “our,” “us”) respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (https://www.nikuland.com.au), engage with us in-store, or interact with any of our services. This policy aligns with the General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth).

What We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Reservation or inquiry details

  • Feedback or reviews

  • Browsing data (cookies, IP address, device info)

How We Use Your Information

We collect and use your information to:

  • Process bookings and customer service requests

  • Respond to inquiries and feedback

  • Improve our services and personalise your experience

  • Send promotional offers (with your consent)

  • Maintain security and comply with legal obligations

Legal Basis (for GDPR)

We collect and process your data based on:

  • Your consent (e.g., newsletter sign-ups)

  • The performance of a contract (e.g., reservations)

  • Legitimate interests (e.g., marketing improvements)

  • Legal obligations

Cookies & Analytics

We use cookies to enhance your browsing experience. These may include essential, performance, and marketing cookies. By using our site, you consent to this use. You can manage cookies through your browser settings.

Sharing Information

We never sell your personal data. We may share information with:

  • Service providers (e.g., reservation platforms)

  • Law enforcement or regulators if required

  • Partners assisting with analytics and marketing

All third parties must comply with strict data protection standards.

Data Storage & International Transfers

Your data may be stored in Australia or securely transferred to international servers. Where data is transferred outside Australia or the EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

Your Rights

Under the Australian Privacy Principles (APPs) and GDPR, you have the right to:

Security

We take all reasonable steps to protect your data, using encryption and secure server environments. However, no method of transmission is 100% secure.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors.

Changes to this Policy

We may update this Privacy Policy from time to time. We encourage you to review this page regularly. Continued use of our website or services constitutes acceptance of these changes.

Contact Us

If you have questions or concerns about our Privacy Policy, or if you would like to access or update your data, please contact us at:

nikulandau@gmail.com

Level 1, 258 Lonsdale Street, Melbourne VIC 3000

258 lonsdale street melbourne

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