Welcome to the Nikuland Privacy Policy. Your privacy matters to us. This page outlines how we collect, use, and safeguard your personal data in line with the Australian Privacy Act and GDPR compliance. By using our services or visiting our site, you agree to this policy and the protections we offer.
Effective Date: [Jan 2025]
NIKULAND (“we,” “our,” “us”) respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (https://www.nikuland.com.au), engage with us in-store, or interact with any of our services. This policy aligns with the General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth).
We may collect the following types of personal information:
Name
Email address
Phone number
Reservation or inquiry details
Feedback or reviews
Browsing data (cookies, IP address, device info)
We collect and use your information to:
Process bookings and customer service requests
Respond to inquiries and feedback
Improve our services and personalise your experience
Send promotional offers (with your consent)
Maintain security and comply with legal obligations
We collect and process your data based on:
Your consent (e.g., newsletter sign-ups)
The performance of a contract (e.g., reservations)
Legitimate interests (e.g., marketing improvements)
Legal obligations
We use cookies to enhance your browsing experience. These may include essential, performance, and marketing cookies. By using our site, you consent to this use. You can manage cookies through your browser settings.
We never sell your personal data. We may share information with:
Service providers (e.g., reservation platforms)
Law enforcement or regulators if required
Partners assisting with analytics and marketing
All third parties must comply with strict data protection standards.
Your data may be stored in Australia or securely transferred to international servers. Where data is transferred outside Australia or the EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).
Under the Australian Privacy Principles (APPs) and GDPR, you have the right to:
Access your personal information
Correct or update inaccurate information
Request deletion (in some cases)
Withdraw consent
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local GDPR authority
We take all reasonable steps to protect your data, using encryption and secure server environments. However, no method of transmission is 100% secure.
Our services are not intended for children under 16. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. We encourage you to review this page regularly. Continued use of our website or services constitutes acceptance of these changes.
If you have questions or concerns about our Privacy Policy, or if you would like to access or update your data, please contact us at:
Level 1, 258 Lonsdale Street, Melbourne VIC 3000
